This Privacy Policy (“Policy”) explains how Sortiga Ltd (“Sortiga”, “we”, “our”, or “us”) collects, uses, discloses, and protects personal data in connection with:
- Our mobile applications and software (“Apps”),
- Our website located at https://www.sortiga.com,
- Related services and platforms (collectively, the “Services”).
We are committed to protecting user privacy and complying with applicable data protection laws worldwide, including the European Union General Data Protection Regulation (GDPR) for users in the EU/EEA, and the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) for California residents.
If you have any questions about this Policy, please contact us at: [email protected]
1. Scope of This Policy
This Privacy Policy applies to:
- Our Android and iOS mobile applications,
- Our website and related platforms,
- Services operated by Sortiga where personal data is collected, processed, or stored.
This Policy does not apply to third-party websites, services, or applications that may be accessed through advertisements, links, or third-party SDKs.
2. Information We Collect
2.1 Information You Provide
We may collect personal data you voluntarily provide, such as:
- Your name and email address (e.g., when contacting support),
- Feedback or support requests,
- Other communications you share with us.
This information is used only to respond to requests or provide support.
2.2 Automatically Collected Information
When you interact with our Apps or Services, we (and third-party partners) may automatically collect certain information, including:
- Device identifiers (e.g., Advertising ID),
- IP addresses,
- App usage data (e.g., how features are used),
- Operating system, device type, language, and other technical data,
- Cookies and tracking technologies.
This information may be considered personal data under applicable laws when it can identify or reasonably be linked to an identifiable user.
3. How We Use Your Information
We use personal data for purposes including:
- Providing and improving the Services,
- Displaying and delivering advertisements,
- Measuring app performance and analytics,
- Detecting fraud and security issues,
- Communicating with you (e.g., support),
- Complying with legal obligations.
4. Third-Party Services
The Services may use third-party advertising, analytics, and mediation partners to deliver ads and measure performance. These partners may collect and process personal data in accordance with their own privacy policies.
We do not control the privacy practices of these third-party providers, and so we encourage you to review their policies.
5. Data Sharing and Disclosure
We may share personal data:
- With third-party service providers that perform services on our behalf (e.g., analytics, ads),
- To comply with legal obligations or respond to lawful requests,
- In connection with business transfers (e.g., mergers, acquisitions),
- With affiliates or joint venture partners where applicable.
We do not sell personal data as defined under CCPA/CPRA.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, satisfy legal obligations, resolve disputes, and enforce our agreements.
7. Legal Basis for Processing (GDPR)
Where GDPR applies (e.g., EU/EEA users), we process personal data based on one or more lawful bases, including:
- Consent (where required),
- Performance of a contract,
- Compliance with legal obligations,
- Our legitimate interests in providing and improving our Services.
8. Your Rights
GDPR (EU/EEA)
If you are in the EU/EEA, you may have rights including:
- Right to access your personal data,
- Right to correct or update data,
- Right to request deletion,
- Right to object to or restrict processing,
- Right to data portability,
- Right to withdraw consent.
To exercise your rights, contact us at [email protected].
CCPA/CPRA (California Residents)
If you are a California resident, you have rights under CCPA/CPRA, including:
- Right to know what personal information is collected and how it is used,
- Right to request deletion of personal information,
- Right to opt out of sale or sharing of personal data,
- Right not to be discriminated against for exercising privacy rights.
To submit a request, email [email protected].
9. Children’s Privacy
Our Services are not intended for children under 13 (or the applicable age under local law). We do not knowingly collect personal data from children under this age. If we learn that we have collected personal data of a child, we will take steps to delete it.
10. International Data Transfers
Personal data may be transferred to and processed in countries outside your own. Where required by law (e.g., GDPR), we implement safeguards to ensure adequate protection.
11. Cookies and Tracking Technologies
We and our third-party partners use cookies and similar technologies to provide, secure, and improve the Services, such as tracking user interaction and preferences.
12. Security
We implement reasonable technical and organizational measures to help protect personal data from unauthorized access, use, or disclosure. However, no system can provide absolute security.
13. Changes to This Policy
We may update this Policy from time to time. The latest version will always be posted on https://www.sortiga.com/privacy_policy/ with the updated effective date.
14. Contact Us
If you have questions about this Policy or want to exercise your privacy rights, contact:
Sortiga Ltd
Email:
[email protected]
Address: Suite 108, Premier Building, Victoria, Mahe, Seychelles